Actionable How-Tos: Bringing Empathy into Leadership   Leadership styles, rightfully so, are continuously under scrutiny. We spend as much time – if not more – with business leaders than we

Processes and Systems: The Solution to Your Stealth Employee Expectations “Disappointment is unmet expectations. The more significant the expectations, the more significant the disappointment.” -Brene Brown In her most recent

Workplace Curiosity: The Overlooked Ingredient of Efficient Process Work So much of our work here at Poka-Yoke Solutions centers around cultivating workplace curiosity. After observing thousands of employees across various