Poka-Yoke (Poh-kah YOH-kay) is a Japanese term meaning “error proofing” and that’s exactly what we do. Through deep exploration and understanding of your business goals and current processes, we enhance your operational efficiency, ultimately helping you reduce errors and increase profits.
At Poka-Yoke Solutions, each client receives a team consisting of an Operations Lead, Project Manager and Process Analyst. We utilize our uniquely developed Poka-Yoke Process™ complete with best practices and project roll-out templates to efficiently strengthen operational processes in an orderly manner across the company.
While change can be a tough subject for many employees, we use our core values to build TRUST with every project. We allow the employees to feel heard and supported to truly ensure the teams have faith and buy into process enhancements.
We think creatively to inspire future growth, leading with innovative solutions that propel our clients forward.
We provide structure and support with clear boundaries, creating a dependable and respectful working atmosphere.
We’re here to help, not to judge. You and your team are the experts in your business and we are the experts in process. Together, we’ll achieve great results.
We communicate clearly and often, ensuring transparency, alignment, and mutual understanding.
We listen intently with friendly curiosity, seeking to understand people and processes with empathy and an open mind.
We listen intently with friendly curiosity, seeking to understand people and processes with empathy and an open mind.
We communicate clearly and often, ensuring transparency, alignment, and mutual understanding.
We’re here to help, not to judge. You and your team are the experts in your business and we are the experts in process. Together, we’ll achieve great results.
We provide structure and support with clear milestones, creating a dependable and respectful working atmosphere.
We think creatively to inspire future growth, leading with innovative solutions that propel our clients forward.
Click the letter tabs to learn more about each company value
See our Case Studies page for more detailed results
I would highly recommend Erica and Poka-Yoke Solutions to anyone! Their approach is customizable and scalable based upon your needs.
Our company has been going steadily the last 5-6 years, and we were always lacking in getting our processes documented. Not only did they help with this, but they also jumped in with both feet, speaking to a number of our team members to really get familiarized with our specialized processes and service offerings.
With all of this, the biggest reason I would recommend working with Poka-Yoke is their ability to identify and navigate some of the pain points within change management – this was our biggest hurdle over the years, and they got us over the hump in this regard.
I know where we were as a company, and I know where we are now, but I don’t know how we could have gotten there without Erica, Kristen, and all the team there at Poka-Yoke!
"I know where we were as a company..."
"Initially, I hesitated to engage with Poka-Yoke Solutions because I wasn't familiar with the breadth of services they offered. However, deciding to work with them turned out to be a pivotal moment for our company. What stands out the most about Poka-Yoke is their exceptional staff; they are not only knowledgeable and resourceful but also incredibly focused on client needs.
Since partnering with Poka-Yoke, we've discovered an extensive range of services and a rich library of content specifically tailored for our projects with Prospect 14 and Ampliform. They have essentially acted as an extended arm to our HR department, streamlining the onboarding process for new hires, aiding in continuous process improvements, and providing a robust repository for our training content.
I absolutely recommend Poka-Yoke Solutions to any organization looking to enhance their operational efficiencies. Their team is a pleasure to work with—always professional and exceedingly competent. Working with them has not just met but exceeded our expectations
“knowledgeable, resourceful and incredibly focused on client needs”
I would highly recommend Erica and the whole Poka-Yoke team. Finally having our processes formalized and documented in Trainual is going to be a great help to us for all of the obvious reasons.
In addition to that, I think the exercise that Erica's team took us through of getting everything documented has been really helpful for us as a company. Asking people to explain why they do things has opened up a lot of opportunities for people to question what they do and how it can be improved. It has brought a more process oriented mindset to tasks that may have otherwise been on autopilot, and it has been a great way to make team members feel like their opinions and work are valuable.
Erica's team guided us through this entire process from beginning to end and I'm confident in saying that it would not have been nearly as successful without them.
"Highly Recommend"
The efforts and work shown by Poka-Yoke Solutions has had such a positive impact on the work our team does both internally and externally. Understanding how crucial it is to have definitive processes and procedures mapped out has made us incredibly more productive. I now have a full understanding how much project management can benefit any team!
"Poka-Yoke has had such a positive impact on our company"