The Poka-Yoke Process™ outlines the unique steps we take to help our clients and certified operations professionals achieve remarkable success. By building the foundational systems that drive sustainable growth, we empower organizations to thrive both now and in the future.
The Poka-Yoke Process™
Future Roadmapping
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Plan Implementation
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Flow
Mapping
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Department Deep Dive
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Vision Alignment
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We start with a strategic session with the leadership team, ensuring clarity and alignment on priorities among those in charge. Using our workshop methods, we get to hear the vision and challenges of your company from multiple perspectives, identifying where they overlap and uncovering new insights. We use this to help shape the company's change management plan.
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Next, we meet with each department, mapping out roles, responsibilities, rituals and workflows in detail to see exactly how your business operates and how each department connects through process. This approach allows us to create a full, comprehensive view of what's working and what needs improvement within each department and the company as a whole.
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Then we create a detailed process map, giving your team a bird’s-eye view of how everything flows from start to finish. This helps us, and you, gain a clearer perspective of your entire operation, pinpointing gaps and bottlenecks. It also becomes the framework for our Process Matrix—the blueprint for your company documentation—to ensure streamlined operations moving forward.
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Everything comes together as we use our best practices to align your people, processes, and systems for long-term success. We don’t just provide the plan and leave you to do the dirty work—we actively manage and work alongside your team to implement it, adhering to clear milestones and deliverables while freeing up your internal ops team to focus on their re-established roles.
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As we implement the action plan, we go beyond the present—leveraging our deep understanding of your operations to map out potential challenges and key opportunities. This future-focused approach ensures you're prepared for what’s next, allowing you to make informed, strategic decisions that keep your business moving forward.
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