Senior Process Analyst

Julia Quigley

With experience leading an Order Fulfillment team and creating technical documentation for ERP systems, Julia blends technical system flows with real-life business scenarios. Her expertise in real-time flow charting enhances team understanding and collaboration, fostering efficiency. This unique perspective brings together technical and practical insights for better operational outcomes.

Project Manager

Laura Janis

Laura excels in account management, cross-functional leadership, resource planning, and enhancing client experiences. A client advocate, her strong relationships ensure successful project implementations. Laura combines analytical problem-solving and project management expertise to create and execute operational plans, keeping projects on schedule and under budget.

Project Manager

Kristen Struys

From communications strategist to organizational prowess, Kristen has the innate ability to move a project from mere operational vision to a Gantt chartered plan. Tactically, Kristen facilitates workshops and manages project plan details to make a real business impact. Her passion for structure and user experience merges seamlessly with her process-driven approach.

Head of Operations

Colleen O'Connell

Colleen O'Connell, Head of Operations at Poka-Yoke Solutions, excels in process optimization, quality assurance, and program management across various sectors. Known for visionary leadership, she drives operational excellence, significant cost savings, and exceeds performance metrics. With a Master's Degree, Colleen remains dedicated to professional development and is a trusted advisor to C-suite executives.

CEO

Erica Quigley

Erica, CEO of Poka-Yoke Solutions, brings over 15 years of operational expertise. She authored "Business Process Flow Mapping, Succinctly" and created the Poka-Yoke Process™️. Leading the company since 2018, she secured a partnership with Trainual, WBENC and WOSB certifications, and a "50 to Follow Women-Owned Business" award in 2023. She graduated from Virginia Tech and Villanova University.