Leadership
As Thanksgiving approaches, businesses across various sectors are preparing for one of the busiest times of the year—the holiday season. This period often comes with heightened customer demand, tighter deadlines, and increased expectations, all of which can challenge even the most robust operational systems. The spirit of Thanksgiving, which emphasizes gratitude and reflection, also serves […]
Resilience: A 5-Year Triumphant Journey of Operational Excellence Operating at the intersection of systems, processes, and people management is no small feat. The challenges are dynamic, the demands relentless, and the landscape ever-shifting. In November 2023 we celebrated five years of triumphs and milestones, and in reflection, pride ourselves as being a beacon of […]
Steering Around Pitfalls: Too Much Transparency in Operations We tout the importance at every juncture of transparency when navigating through transitions and changes in an organization. Clear, concise communication starts from the top and trickles down. However, there are situations that we’ve encountered that become perilous because there is too much transparency. Yes – we […]
Enhancing Organizational Efficiency: A Comprehensive Approach Operations is the backbone of an organization and plays a pivotal role in shaping the work culture and individual attributes of employees. Would you believe that process and system integration would enhance these qualities in team members, driving a more holistic and comprehensive approach to workplace efficiency and […]
Embracing Abundance in Processes In both personal development and organizational growth, the concept of abundance has gained significant traction. Often associated with prosperity and plentifulness, abundance transcends mere material wealth; it encompasses a mindset that fosters growth, collaboration, and innovation. When applied to processes, people, and systems within an organization, embracing abundance becomes not just […]
We’re Growth-to-Scale Experts! We talk about growing-to-scale a lot. Our methodology for growing businesses to scale is operations, more specifically, processes, systems, and people. This is not to be confused with growth. If your thought is “I’m confused. I want to grow my business. What’s wrong with that?” Nothing is wrong with growth, but […]
Actionable How-Tos: Bringing Empathy into Leadership Leadership styles, rightfully so, are continuously under scrutiny. We spend as much time – if not more – with business leaders than we do with our own families. In our work, we’ve run the gamut of various leadership styles. One quality stands out time and time again as […]
2023 Workplace Trends That Are Here to Stay As the new year begins, we’re poised to reflect upon how the workplace has continued to shift. 2022 was a year of playing catch up. 2023 was about asking ourselves if the solid ground we’re working to rebuild is what we really want – and need. The […]
Operational Procedures: The Key To Solve A Scarcity Mindset Are you operating with a scarcity mindset? If the answer is yes – you’re not alone. If the answer is no…perhaps you can’t be so sure. It’s taken hold of so many of us as we have become a siloed and digitally driven workforce. And let’s […]
Processes and Systems: The Solution to Your Stealth Employee Expectations “Disappointment is unmet expectations. The more significant the expectations, the more significant the disappointment.” -Brene Brown In her most recent book, Brene Brown discusses the type of expectations found in her work: expectations that are unexamined and unexpressed – stealth expectations – and examined and […]
