As Thanksgiving approaches, businesses across various sectors are preparing for one of the busiest times of the year—the holiday season. This period often comes with heightened customer demand, tighter deadlines, and increased expectations, all of which can challenge even the most robust operational systems. The spirit of Thanksgiving, which emphasizes gratitude and reflection, also serves […]
Ready To Kick Off Process Improvement? (The SIPOC Method) I doubt any of you are strangers to a process improvement project, whether personally or professionally. A common scenario in the workplace is when everyone gathers on a Zoom call or in a boardroom and lists out their laundry list of complaints about a multitude of […]
GOALS AND ALIGNMENT: 3 BASIC STEPS OF MANAGING A TEAM (PART 3 OF 3). The last and final piece of the puzzle is ‘Goals and Alignment’. Did you ever hear that story about the group of people who bought train tickets to a mystery station, boarded the train, and let the engineer take […]
